Welcome

We are an official District Scout Shop run by volunteers, offering official Scout Association branded items at discounted prices. We are able to do this by sharing savings through buying directly from the Scout Association.

Our Scout Store has been not for profit since its launch and all funds raised through sales are used by the District to give back to the young people within the District.

How do I place an order?

Use this site to place your order. A confirmation email will be sent when your order has been received. You can pay via credit or debit card or via a PayPal account if you have one. You will need to set up an account before you can pay for your order, but this can be done at the checkout stage.

How are orders despatched?

Orders are collection only – from the District Shop in Crondall. The shop will be open at least once a month – see below for opening dates.

How long will it take for my order to be processed?

If all of the items you order are currently in stock, the order will be processed as soon as possible. An email will be sent to confirm when your items are available for collection and the next opening date.

Please note that as we only hold a limited stock, some items may not currently be available. The website will advise if an item is on backorder when you add it to your basket.  Delivery will be dependent upon when we receive our next order from Scout Shop Wholesale.   You can request to collect part of your order immediately or to wait until all items are available.

Can I visit the shop and buy something immediately?

You are welcome to visit to allow your child to try an item for size, but you will need to place the order online and come back for collection. At the moment we are reliant on mobile data to process our orders so please allow extra time for your visit if you wish to purchase something on the day.

Size guides are available on the site and you might consider asking another parent, whose child already has uniform, if you could try on their sweatshirt to gauge what size is suitable for your child.

Can I get a refund or exchange?

Our goodwill exchange/refund period is 14 days after the order is collected.

We will only refund or exchange an item that is returned in its original packaging, all tags/labels attached and is in an immediate resaleable condition.

In order to request a refund or exchange, please send an email to sh**@**************rg.uk with your order number and reason for return. Please visit this page to see our full returns policy.

Where is the District Shop located?
The District Shop is located in the Crondall Scout Centre, Pankridge Street, Crondall GU10 5RL (Google map link)

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There is parking available on site. Current opening hours are Saturday mornings between 10am and 11am. We are hoping to offer evening opening subject to availability of volunteers.

Opening Dates

All dates are subject to availability of volunteers. If you would like to help out for a couple of hours once every couple of months, please get in touch.

2026

  • Saturday 3rd January
  • Saturday 17th January
  • Saturday 31st January
  • Saturday 7th February
  • Saturday 14th February
  • Saturday 28th February
  • Saturday 14th March
  • Saturday 28th March
  • Saturday 18th April
  • Saturday 9th May
  • Saturday 23rd May
  • Saturday 6th June (tentative – volunteer required)
  • Saturday 20th June
  • Saturday 4th July (tentative – volunteer required)
  • Saturday 18th July

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